Explain the purpose of work queues in Pega.

Work queues in Pega serve the specific function of managing and facilitating the assignments of work items to users. They act as a central point where work items are held until they can be processed by a user. This capability helps streamline workflows and ensures that tasks are organized effectively within the system.

In a typical business process, tasks may need to be assigned to different users based on availability, skills, or specific roles. Work queues simplify this process by allowing users to retrieve tasks from a queue based on defined criteria and workload distribution. The flexibility and transparency of work queues enable better workload management, ensuring that no user is overwhelmed while others may have very little to do.

The other options do not align with the primary function of work queues in Pega. Organizing data storage for applications pertains to data management rather than work assignment. Enhancing user interface performance is related to the overall user experience and system responsiveness, while tracking application security breaches would involve monitoring and logging security events, which is separate from the management of work items. Thus, the core purpose of work queues effectively focuses on assignment and management in a task-oriented environment.