What describes the process when expense report cases automatically advance stages without user action?

The process where expense report cases automatically advance through stages without any user intervention is best described as out-of-the-box automation. In Pega, out-of-the-box automation leverages predefined capabilities and rules that enable processes to progress naturally based on specific criteria or triggers defined in the system. This automation allows organizations to streamline workflows, reduce manual intervention, and increase efficiency, which is particularly beneficial in scenarios like expense reporting, where routine approvals or calculations can happen automatically based on set parameters.

Other approaches like new activities, user-triggered events, or manual iterations involve different levels of user interaction or steps being performed to move cases along the process. New activities typically require some user involvement or configuration, user-triggered events depend on actions taken by the user, and manual iterations indicate a repetitive cycle requiring user engagement at each step. In contrast, out-of-the-box automation offers a seamless progression of cases, aligning perfectly with the scenario described.