What is the outcome if the 'Allow one user' locking strategy is selected?

Selecting the 'Allow one user' locking strategy means that when a user is working on a particular case, no other users can access that same case. This approach is often employed to prevent potential conflicts that may arise from multiple users attempting to edit the same information simultaneously. By locking the case for editing to one user, it ensures that changes made are isolated and controlled, maintaining the integrity of the data and processes involved.

This locking mechanism is essential in scenarios where consistent data is crucial, as it avoids issues such as a scenario where two users inadvertently make contradictory updates to the same case details. In the context of workflow management and case handling, it streamlines the process as only one person can handle the case at a time, reducing confusion and ensuring accountability.

While it may limit access to other users attempting to engage with the case, it ultimately safeguards the quality and accuracy of the information being processed. This method is distinct from other strategies that might allow multiple users to engage with the same record, sometimes leading to complications in data integrity.