What occurs if the 'Allow multiple users' case locking strategy is selected?

When the 'Allow multiple users' case locking strategy is selected, it specifically means that the case can be accessed by multiple users simultaneously. This feature is designed to facilitate collaboration among users, as they can work on the same case without being locked out by others.

Choosing this strategy means that the case locking mechanism becomes ineffective for that case, hence the option for case locking essentially disappears. This allows all designated users the freedom to enter and interact with the case concurrently, significantly increasing the efficiency and fluidity of the process, especially in collaborative environments.

In contrast, the other options do not align with the implications of selecting this case locking strategy. For example, approving cases simultaneously (as mentioned in one of the choices) relates more to the clear workflows and approvals rather than locking mechanisms. The idea of halting the process for each user would directly contradict the purpose of enabling multiple users to work without restriction. The mention of creating multiple cases addresses a different concern regarding case management and is unrelated to the functionality of case locking.