What outcome does effective case management in Pega guarantee?

Effective case management in Pega focuses on the systematic handling of work items and processes throughout their lifecycle. By ensuring that cases are organized, tracked, and managed efficiently, it allows for better visibility and control over tasks that need to be completed. This leads to improved tracking and resolution of work items within an application, as users can monitor the status of cases, identify bottlenecks, and ensure timely completion of tasks.

The other options, while they might be benefits of implementing effective case management, do not directly capture its primary outcome. For example, while operational costs may decrease with automation or digitization, this isn't a guaranteed result of effective case management alone. Similarly, while application performance and user satisfaction may improve as a result of better case handling, these aspects are more circumstantial and dependent on various factors beyond just case management effectiveness. Therefore, the central outcome of effective case management is its ability to enhance the tracking and resolution of work items, which directly leads to more streamlined operations within Pega applications.