Which component is responsible for automating background tasks in Pega?

The component responsible for automating background tasks in Pega is Agents. Agents are designed to execute pieces of logic independently of user interactions. They run in the background and can be scheduled to perform tasks at specific intervals or based on certain conditions. This capability is essential for scenarios such as running batch processes, sending notifications, or performing regular updates without requiring direct user input.

In contrast, Activities are used to define a series of steps that can be executed either in the context of user interactions or as part of a flow but are not typically used for background task automation on their own. Data pages serve as a mechanism to retrieve and display data, often used in the user interface, but do not perform automation tasks. Service level agreements (SLAs) establish deadlines for processing tasks to ensure timely service delivery, but they do not automate tasks themselves. Therefore, Agents distinctly serve the purpose of automating background processes within the Pega environment.