Which organization rules must be updated when adding a new work group to an application?

When adding a new work group to an application, the Operator ID and Work queue need to be updated to ensure that the new work group is properly integrated into the application's workflow.

Operator IDs in Pega are tied to users, and they can be configured to be part of specific workgroups. By assigning the new workgroup to the appropriate Operator IDs, you ensure that the users can access work items and perform actions as intended within that group. Additionally, the Work queue is essential for organizing tasks assigned to this work group, ensuring that the work items are correctly routed and prioritized based on the operational design.

Updating these rules is crucial for maintaining the application's functionality and responsiveness as it allows the defined roles within the workgroup to appropriately manage and handle cases. Other options, while important in their own contexts, do not specifically pertain to the direct integration of a new work group into the application structure in the same way as the Operator ID and Work queue rules do.